You could always try posting on our Windows 10 community, as there may be other users who have run into similar issues and may have a solution.Īfter a couple of weeks of manually powering down my desktop computer after having selected SHUT DOWN in Windows 10, I decided to re-intall Windows 10. Though Windows 10 can be installed and it may work to some extent, we don't have any updated drivers available for it and likely won't at any point in the future. isn't actually a model that we support for Windows 10, unfortunately. I contacted Acer (Gateway) and they told me: I tried contacting Microsoft, but they told me to refer to Gateway. Note that I do not have Intel Rapid Storage (this was the issue for some users). * troubleshooting the 'Power' (found nothing) * typing 'bcdedit /set disabledynamictick yes' in the Command Prompt * disabling 'Fast Restart' and 'hibernate' The screen will go blank, the light indicating that the hard disk is working will go blank, put the tower stays on. I have just one problem: when I hit shutdown, my computer will not turn off completely.

Although the Gateway support page only has drivers for Windows 7, the installation was smooth and Windows found all drivers with the Windows Update function.

I recently completed a 'clean install' of Windows 10 on this PC.

I have Gateway DX4850 note that acer bought Gateway in 2007 and that is why I am posting on this website.

Windows 10 shut down without updating